Frequently Asked Questions
BEAR FOUNDATION GENERAL QUESTIONS
How will my 2013-14 BBF donation impact my selection of seats at Baylor Stadium?
The Baylor Stadium Seating Process will be determined based on the BBF Priority Rankings System as of Nov. 22, 2013. We are using the 2013-14 rankings to reward our loyal donors who are with us in the year prior to the stadium opening.
When are ticket payment and Bear Foundation payments due?
Full payment or a payment plan must be established for both season tickets and BBF donations prior to receiving tickets. 2013-14 BBF commitments must be paid in full prior to any season tickets being mailed in 2014. Those selecting seats during the Baylor Stadium Seating Process will have their 2013-14 BBF membership levels automatically renewed at the same level in 2014-15 prior to their selection and be responsible for additional seat options based on their 2014 seat selections, if necessary.
How do I determine what my 2013-14 giving level should be if I don’t know the seat option costs in the new stadium?
Your 2013-14 BBF donation must cover your 2013-14 seat options for football and basketball and to establish ranking for selection of seats in 2014. Your 2013-14 BBF donation level can be increased in 2014-15 to cover additional seat options if needed. Since 2013-14 giving levels will be used to establish the ranking process, we encourage you to increase your giving at a level that will maximize your opportunity for the best seats possible.
Are there other changes to the Bear Foundation options and benefits in 2013-14?
Yes, access to the Galloway Suite during football games has increased from $1,500 to $3,000. Access to the Bear Zone still remains at $750 or greater. Seat options at the Ferrell Center will remain the same with the lone exception being an increase on Championship Row. In addition, section 119 in the Ferrell Center will no longer be classified as a premium section so season ticket holders wishing to remain in that section will not have a seat option associated with their ticket.
How can I learn more about where my Bear Foundation ranking falls?
Page 5 in this brochure outlines the BBF membership totals by level and the number of tickets allocated currently to these members. This chart will be updated on a monthly basis at BaylorBearFoundation.com
Can I purchase additional premium seats in 2013 at Floyd Casey Stadium?
You may request additional premium seats, however with attrition, it is anticipated that availability will be low. Allocation of premium seats will be very limited and will be based on the BBF Priority Rankings System.
BAYLOR STADIUM SEATING PLAN
How and when will the Baylor Stadium Seating Process work?
BBF members will be ranked via the Bear Foundation Priority Ranking system and in Feb./March of 2014 will be given the opportunity to participate in the Baylor Stadium Seating Process. Donors will be able to personally select seats online, over the phone or in-person at the Simpson Center with the assistance of a BBF representative. Additional information on the Baylor Stadium Seating Process will be provided later this year including specific dates and procedures.
Can I increase my membership level during the year to improve my selection position for my seats?
Yes, you can increase your 2013-14 membership level at any point up till Nov. 22, 2013. Priority ranking for the 2014 Baylor Stadium Seating Process will be based on giving levels on this date.
What are the limits on ticket selection amounts that can be chosen during the reseating?
Members will be limited to the number of tickets they purchased in 2013 at Floyd Casey Stadium (premium and non-premium). Example: If a donor has 4 premium seats and 4 non-premium seats at Floyd Casey they may select up to 8 seats during their selection window for any seats available at the time of their selection. Donor will be responsible to satisfy seat option requirements for their selected seats with their 2014-15 BBF membership. Additional tickets can be purchased at the conclusion of the Seating Process. Tickets purchased in the suites and loges do not count against individual limit totals.
When will the Baylor Stadium seating process occur?
The Baylor Stadium Seating Process is scheduled to occur in February and March of 2014. BBF members will be contacted at the conclusion of the 2013 football season with additional details and information prior to the process beginning.
What if the seats I select during the Baylor Stadium Seating Process exceed my 2013-14 BBF donation level?
Donors can potentially select tickets with seat options that exceed their 2013-14 BBF giving level. This increase will be reflected in the donor’s minimum BBF donation amounts for the 2014-15 year. Donors will not have to pay the additional amount in 2013-14.
Can Bear Foundation members select non-premium seats during their seat selection?
Yes. BBF members will be able to select all of their allotted tickets during their respective selection times and will have the option to choose at their discretion the breakdown between premium and non-premium seats, so as long as they meet the minimum BBF seat option requirements with their 2014-15 giving level.
How much will tickets and seat options be in the new stadium?
Exact amounts are being finalized and will be released later in 2013, however, we are committed to keep ticket prices as well as BBF seat options at comparable levels as 2013 prices.
When can I find out more about parking benefits and tailgating opportunities at the new stadium?
Architects and traffic consultants are determining placement of the reserved parking spaces. Parking benefits and tailgating opportunities will be based on 2014-15 membership levels and will be announced later this year or early in 2014.
How long is a membership?
Membership in the Baylor Bear Foundation is for 12 months and runs June to May of each year.
When does my pledge need to be paid in full?
Members must have their pledges paid in full by the end of each membership year. Members who are not on payment plans will receive a monthly reminder until the pledge is paid in full. Seating and parking can be denied if pledge payments are not current.
To change my payment information or update my general information, whom do I call?
For payment information changes, address changes or updates to your account you can call the Foundation’s main number at 254-710-2582.
What are my donations to the Bear Foundation used for?
Donations received by the Bear Foundation are used to fund scholarships for Baylor student-athletes.
What is my membership card used for?
Your membership card identifies you as a current member of the Foundation. The card can be used (along with a picture ID) to verify membership at our courtesy tables at home football and basketball games to receive individual game access to our private club areas.
Is my contribution to the Bear Foundation tax deductible?
Eighty percent of the contribution to the Baylor Bear Foundation is eligible for a charitable income tax deduction in accordance with IRS guidelines. Benefits offered for your membership level should be taken into account when determining the amount of your charitable contribution. You should consult your own tax and legal counsel in matters related to charitable giving.
What is a seat option?
A seat option is a cost associated with a premium seat that must be paid to be eligible to purchase the season ticket.
Does the money I donate to the Bear Foundation go towards seat options?
Yes. Your Bear Foundation membership counts toward your seat options, AND seat options count toward your Bear Foundation membership. If your seat options total more than your Bear Foundation membership, you will need to increase your membership to cover the seat options.
What is the priority points program?
The priority points program is the mechanism used to rank donors when benefits are allocated.
How do you accumulate points?
Points within each giving level are calculated as follows:
- 5 points for every $100 of your 2010-11 gift to the Baylor Bear Foundation.
- 3 points for every $100 of your cash gift given in 2009-10 to an athletic endowment (principal contribution).
- 2 points for every $100 of your cash gift given in 2009-10 to an individual sport (excellence fund), capital or special project of the athletic department.
- 1 point for every $100 cash gift that you have given to Baylor University athletics cumulatively since 1997.
- 1 point for every $100 in new monies raised by a fund drive volunteer during the 2010 spring Bear Foundation fund drive.
How are priority points used in the seating or ticket request process?
Annual giving levels within the Bear Foundation (beginning with the highest level and working down) are used in assigning seating or fulfilling ticket requests. Priority points are then used within each level to determine priority.
Who do I call for ticket inquiries and orders?
If you are interested in purchasing premium tickets you would contact the Baylor Bear Foundation at 254-710-2582. If you are interested in purchasing regular tickets you would contact the Baylor Ticket Office at 254-710-1000.
What is the difference between premium tickets and regular tickets?
Premium tickets associated with football, men’s basketball and women’s basketball are the best seats to view the action as follows:
- Bear Heights (arm chairs located below skybox area)
- Bear Place (arm chairs located below main walkway)
- Bear Club (arm chairs located above main walkway)
- VIP (located Galloway Suite area at North End Zone)
- Bench seating in Sections D, E, F, G, and H.
- All lower arena seats including rows 1-15, courtside and champion’s row.
- Regular tickets consist of all other seats.
Is there a limit of premium season tickets I can purchase?
No. However, your contribution to the Bear Foundation must cover the number of premium season tickets you purchase in the above-mentioned sports.
Does my Foundation donation count toward the ticket cost?
No. Your donation to the Foundation is a separate cost from the purchase of tickets.
Can I select my seats?
You may request a location of your seats; however, the assignment of your seats will be based on the donation amount, the availability of seats and our priority points program. During a re-seating year for a sport, you will have the opportunity to select your seats based on the priority points program.
When will seats be assigned for new orders, upgrades or changes?
Assignment of new seats, upgrades or changes occurs approximately 1 month after the renewal deadline for that particular sport.
How do I find out where my seats are located?
You can call the Baylor Bear Foundation approximately one week after assignments have occurred or you can request at the time of ordering to receive an email.
When should I expect to receive my season tickets?
You should expect to receive your season tickets approximately 2 weeks prior to the home opener for that sport.
What is the procedure to purchase individual home game tickets?
Season ticket holders have the opportunity to purchase non-premium individual game tickets at the time that season tickets are purchased. Non-season ticket holders can purchase non-premium individual game tickets by contacting the Baylor Ticket Office at 254-710-1000.
Premium seats are not available for sale for individual home games prior to the season.
What is the process to purchase tickets to football road games?
Season ticket holders will have the opportunity to purchase “football” road game tickets at the time that season tickets are purchased. Members can purchase “football” road game tickets by contacting either the Foundation Office at (254) 710-2582 or the Baylor Ticket Office at 254-710-1000. Football road game tickets are assigned at a later date based on the priority point system and when the tickets are secured from the host school. They are then mailed 2 weeks prior to the date of the game. If you purchase football road game tickets within 11 days prior to that game, the tickets will be held at “player’s will call” at the host school.
What is the process to purchase tickets to basketball road games?
Basketball road game tickets can be purchased through the host school’s ticket office.
What happens if my tickets are lost, stolen, forgotten or destroyed?
If your tickets are lost, stolen, forgotten or destroyed, the season ticket holder whose name is on the account may request duplicate tickets (ID is required). Please note that any duplicated ticket issued will supersede the original for seating in the venue.
Who needs a ticket for admission into a game?
All customers, above the age of two, are required to have a ticket for admission to Baylor athletics events.
Where is “Will Call?”
Will Call for the general public is located in the “will call” ticket trailer outside the North End Zone of the Floyd Casey Stadium for football and in the Ferrell Center Box Office for basketball and volleyball. Will call for the Baylor Ballpark and Getterman Stadium is located in the ticket trailer across from the Baylor Ballpark box office.
What is the process to purchase tickets to other sports not mentioned above?
To purchase season tickets to other sports such as baseball or softball or individual home game tickets, you should contact the Baylor Ticket Office directly at 254-710-1000. However, the Foundation is always available to assist you with any of your ticket needs.
Will I receive priority in assignment of seats if I go through the Ticket Office?
The Foundation works closely with the Ticket Office to assure that Bear Foundation donors and sports club donors receive priority over non-Foundation donors and non-sports club donors.
Who is eligible for parking at home football games?
Bear Foundation members who contribute $600 and above and purchase football season tickets in their name are eligible for parking in our Bear Foundation lots as follows:
- Green Lot (south end zone) - $750 donors with purchase of season tickets.
- Gold Lot – (north end zone) - $1,500 donors with purchase of season tickets.
- Brown Lot – (west side of stadium) - $3000 and above with purchase of season tickets.
Who is eligible for parking at home basketball games?
Bear Foundation members who contribute $1,200 and above and purchase basketball season tickets in their name are eligible for parking for that sport in our Bear Foundation lots as follows:
- Lot A (assigned spots) - $3000 donors and above with purchase of season tickets to that sport.
- Lot B (reserved lot) - $1,500-$2999 donors with purchase of season tickets to that sport.